Customer Service was awesome and the process was quick.
We loved Ryan so much!! He was so professional and so knowledgable about not only electricity rates but had no idea he was such a Star Wars fan and that had a life long dream of becoming a Jedi Knight. Small world as I have always dreamed to be Yoda
Just switched to Frontier for great rates. Have not needed customer service yet but it was easy to switch and set up online account access.
Only used them for one month so far but the website and auto-pay features are working just fine. The mobile application could be WAYYY better and more convenient but it is what it is...