I have only had the service for a month. So far, so good.
I have only had the service about 6 months. It started off a little rocky because I thought my account was on autodraft and it wasn't so I got a reminder in the mail. No big deal I was able to pay online. No issues otherwise.
I haven't had a chance to really rate them now since I just moved into my new home on March 22nd. I will rate again next month.