Straightforward and easy to set up and use! Would recommend!
We've been using Frontier for about 1.5 months, so our experience is a bit limited. That being said, it's been positive so far. The portal is easy to use, and we receive timely notification of bills, updates, usage. etc. Additionally, they have been responsive and proactive with communications concerning the wild winter weather, folks without power for multiple days, and information regarding billing.