So far we've been pleased with Frontier since we started service in December 2016. They're web portal has some good metrics. Waiting till the end of summer to give a full review.
I didn’t receive notification on my first payment and instead received an email next day telling me I was past due and my service would be shut off in 10 days .I also incurred a $20 cancellation notice fee. When I paid my bill it stated at the top of the form, Let’s get this over with quickly.” Like it’s an inconvenience to have the customer log in and submit a payment. WTF?! I don’t know who these people are but they get a 0 in my book.
