So happy with my service and pricing.
Only used them for one month so far but the website and auto-pay features are working just fine. The mobile application could be WAYYY better and more convenient but it is what it is...
I was one day late on a payment and 2 days later had a letter letting me know if payment wasn't made within such and such date, they would turn off electric service. I don't understand the urgency of that, but I was charged $5.00 for the letter they sent. Come on, REALLY? Other than that, no complaints. I was late on the payment because the due date is too close to when they billed me. Just looked over it, considering I have other bills to pay.
