When appointment was made to install service it was never actually made. They said they were supposed to show up to install but no one ever came. Upon calling they said that an appointment was never made even though we got an email confirmation. They made an new appointment over a week after original appointment was made. Apologized but didn’t seem to care much about their mistake. Then about 3 days later after install our internet wasn’t working for two days until we called and the issue was resolved. We had to buy a google WiFi system and now get great coverage throughout whole house.
I lose internet connectivity 2-3 times a day, every day. As I am working from home, this is very inconvenient. Can you please tell me what you can do to help me avoid this issue in the future? Regards, Derek Sharp
