They never explained reasoning for not coming when we had a new service appointment scheduled. They also had completely incorrect billing, name information etc. and couldn’t give any indication to WHAT my account was and the information. Extremely disappointing service
Took hours of calls to clear up my first bill that was over $1, 000. One customer reps said I should just pay it and I would get a credit later. Really? They need to get their act together. Sadly they are the only provider in my area. I would change in a heartbeat if I could.
