When installing internet in our house we were told by you that they would test all the rooms for the best location and that it will cover the house. Well they put it in the very front room and I have no signal strength in our bedroom. I have called technical support and they said so sorry call customer service so no I’m not happy
The WiFi has an extremely weak signal in my home even in rooms directly surrounding the router. The cable is too expensive for the package to not include premium channels. The interface seems behind the times of other cable services as well, particularly for searching On Demand content.
The service is great. But, the wait for installs and repairs can be lengthy. We grabbed the repairman's contact info. He was able to push an appointment up. We have been at the new place for almost a month and they still have not come out to bury the new lines that they installed, even after follow up phone calls. Bottom line: The service itself is great for the cable and internet. But, long wait for appointments.
