I lose internet connectivity 2-3 times a day, every day. As I am working from home, this is very inconvenient. Can you please tell me what you can do to help me avoid this issue in the future? Regards, Derek Sharp
The agent told me that I could split my install cost into 3 monthly payments. Two days after the install I get a bill for $150.00. So I called customer service and the agent told me her manager could fix the issue. After a hout and 15 minutes the manager never took my call. I'm glad I'm not under contract and starting to see a rocky relationship here.
