After four messed up and missed appointments (on Frontiers part) in February, we had to reschedule for April when we returned to Dallas. This time everything went like clockwork. The service man called ahead, was on time, explained everything, and had the system working within the hour.
According to a frontier technician the fiber optic internet drops a a lot due to the way the apartments are set up.
Frontier Communications service representative installed our internet quickly and provided us with tips for better quality.