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Frontier Communications in Coppell, Texas

Available

3.8/5
( 227 reviews )



Frontier Communications Plans

Frontier Digital Phone Essentials and...

Bundle

$255 per month

Frontier Digital Phone Essentials and...

Bundle

$220 per month

Frontier Digital Phone Unlimited and ...

Bundle

$86 per month

Frontier Communications Review (227)


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Awful service

Lance Wampler

Frontier service is horrible. We had Cox service before we moved. It was light years ahead of Frontier insomuch as the product they delivered to the customer service. Frontier needs to desperately upgrade their DVR service. The remote does not allow voice commands. The guide is a complete confusing mess. And user interface on the TV is from 1995. When I had an installation issue, I called customer service and got a phone tree that took me in circles. And I would end up at the same prompts as when I started. When I finally got a live person (by lying to the phone tree that I wanted to buy new services), I was transferred 4 times, disconnected (probably accidentally) twice. It was the most infuriating 2 hours of my life. Whoever runs this company should be fired and replaced with someone competent

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Not a Satisfied Customer

Jazzmin Carr

The WiFi has an extremely weak signal in my home even in rooms directly surrounding the router. The cable is too expensive for the package to not include premium channels. The interface seems behind the times of other cable services as well, particularly for searching On Demand content.

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Rebecca Bonham

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Corey Nix

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Mike Glover