Once you get someone on the line, they are very helpful. I had to wait an hour one time before someone answering. Another time was over thirty minutes. Another time was up to an hour and I finally hung up.
I will be canceling very soon the service is terrible. All I have is internet and the bandwidth cant even stream an amazon prime movie. The pictures never clear and it buffers all the time! And it just the worst connection. I will be finding another sevice.