I have had service for only a month and it only worked the first day. I have called the customer service and have been automated to the the app and to the chats. I have called for a technician 3 times and get the run around trouble shooting each time doing the same thing. Would not recommend.
I lose internet connectivity 2-3 times a day, every day. As I am working from home, this is very inconvenient. Can you please tell me what you can do to help me avoid this issue in the future? Regards, Derek Sharp
Our installation tech was fantastic!!! He helped me set the app up on my phone and showed me how to navigate everything. He was professional, kind, personable and polite. He made me a happy customer, and I hadn't even tried out the internet yet! I remain very impressed.
