Bill is above what i was qouted and in fact double. Also every time the wind blows or it rains it goes out (no reimbursement & poor customer service). I wasn't given a channel list & i have never used this service before. Tried to cancel immediately but was told im obligated for a year or it would go on my credit report although they never told me this in the beginning.
Terrible customer service and poor quality product
The service is great. But, the wait for installs and repairs can be lengthy. We grabbed the repairman's contact info. He was able to push an appointment up. We have been at the new place for almost a month and they still have not come out to bury the new lines that they installed, even after follow up phone calls. Bottom line: The service itself is great for the cable and internet. But, long wait for appointments.
