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Frontier Communications in Carrollton, Texas

Available

3.7/5
( 243 reviews )



Frontier Communications Plans

Frontier Digital Phone Essentials and...

Bundle

$255 per month

Frontier Digital Phone Essentials and...

Bundle

$220 per month

Frontier Digital Phone Unlimited and ...

Bundle

$86 per month

Frontier Communications Review (243)


Awful service

Lance Wampler

Frontier service is horrible. We had Cox service before we moved. It was light years ahead of Frontier insomuch as the product they delivered to the customer service. Frontier needs to desperately upgrade their DVR service. The remote does not allow voice commands. The guide is a complete confusing mess. And user interface on the TV is from 1995. When I had an installation issue, I called customer service and got a phone tree that took me in circles. And I would end up at the same prompts as when I started. When I finally got a live person (by lying to the phone tree that I wanted to buy new services), I was transferred 4 times, disconnected (probably accidentally) twice. It was the most infuriating 2 hours of my life. Whoever runs this company should be fired and replaced with someone competent

Trudi Kormylo

Way overpriced formwhat you get

Kent Wilson

Took hours of calls to clear up my first bill that was over $1, 000. One customer reps said I should just pay it and I would get a credit later. Really? They need to get their act together. Sadly they are the only provider in my area. I would change in a heartbeat if I could.

So far so good.

Forrest And Judith Voss

We switched ISPs when we moved to Texas, and the only complaint is that it took 2 weeks after we moved here to get hooked up. Other than that, the installer did a nice job of putting in the required hardware and so far we are happy with the service.

Matthew Villarreal