WHEN A REPAIRMAN NEEDED TO COME OUT, THE TIME GIVEN WAS NOT 10-12 OR 3-5, OR SOMETHING JUST AS REASONABLE, BUT 8 AM TO 5 PM AND THEN IT WAS 6:30 OR LATER WHEN HE FINALLY SHOWED. A SECOND CALL WAS NEEDED WHEN THE CONTROL BOX WAS OUT OF SERVICE, CALLED YOU ON FRIDAY AND WAITED UNTIL SUNDAY PM BEFORE ANYONE ARRIVED.
technician worked hard to resolve issues and cared about result.
