The agent told me that I could split my install cost into 3 monthly payments. Two days after the install I get a bill for $150.00. So I called customer service and the agent told me her manager could fix the issue. After a hout and 15 minutes the manager never took my call. I'm glad I'm not under contract and starting to see a rocky relationship here.
Currently my service is not working. It took me over 20 minutes to get a rep on the phone only to need to be transferred for another 25 minutes. Hopefully hand service call will be better.
Loving the service so far
