Our installation tech was fantastic!!! He helped me set the app up on my phone and showed me how to navigate everything. He was professional, kind, personable and polite. He made me a happy customer, and I hadn't even tried out the internet yet! I remain very impressed.
They were very rude and took a month to get service set up. So far, the internet connection has been ok, it didn't go out during the rainstorms. I cannot send or receive text messages or calls when I a connect my phone to the wifi.