It took me 8 calls and 3 disconnects to finally give up and cancel my service. I originally called and asked to stop my service at my initial location then gave the address to our new home we are not in until March 26th. You folks shut off my current homes cable, then started my other service at the new location where there were renters who are enjoying my cable which was not to be started until March 26,2021. When I attempted to call you several times and several departments later, I finally gave up called the 9 th time and canceled the service.
TWC is great. 45 bucks for 100 mbps is amazing with no contract.