The technician that got my internet hooked up was very knowledgeable and patient. The cabling in my house was a mess from the previous residents. Spectrum got me all taken care of. Much appreciated!
Order placement was easy. I picked up my equipment and was excited to get home and complete the setup. After troubleshooting my connection a technician was scheduled to come investigate. The technician found no cable had ever been run to the house. The house never had cable service!! Why isn't this disclosed during the sales process? Spectrum was responsive in installing a cable line but it caused an avoidable delay of 1 week before I was online.