I did a self install with my own modem. It took two calls to find an agent who knew how to properly provision my modem, but both agents were very respectful and I appreciated them doing their best.
I was told that Spectrum would take care of my At&T service wen I changed over to have their services..But that did not happen, now I have a outstanding balance with AT&T. I was suppose to have gotten the promotional package with Spectrum, but I did not. AND IN THE FIRST MONTH, MY BILL WAS $200. That was not cool and I could not afford that.. So I have to get only the internet and it is still a lot just having internet only.. I really was hoping to get the deal so I could have TV and internet..
