Their service was great for installation and we haven't had any problems with the internet. However, they are aggressive with marketing and continue to call and send mail about promotions and upgrades, despite being asked to be taken off call lists etc.
You pay a significant amount for basic channels and you're told you have access to a channel that's basic and it's not. Every channel you maneuver until you find the ones you are authorized to have.I cannot afford the cable but will make a sacrifice to keep internet as I communicate with loved ones in the military via Skype For basic channeks, just provide access to those...its annoying and time consuming. My pay is not enough to afford.