The service was great but I had to let it go due to family medical issues
We switched ISPs when we moved to Texas, and the only complaint is that it took 2 weeks after we moved here to get hooked up. Other than that, the installer did a nice job of putting in the required hardware and so far we are happy with the service.
According to a frontier technician the fiber optic internet drops a a lot due to the way the apartments are set up.