I'm not a gamer or anything but service speed is still slower than normal
Our installation tech was fantastic!!! He helped me set the app up on my phone and showed me how to navigate everything. He was professional, kind, personable and polite. He made me a happy customer, and I hadn't even tried out the internet yet! I remain very impressed.
Once you get someone on the line, they are very helpful. I had to wait an hour one time before someone answering. Another time was over thirty minutes. Another time was up to an hour and I finally hung up.
