My WiFi connection goes out every 3 days and I have to wait atleast a week everytime before a technician is able to come fix it. Very aggravating when I still have to pay full price for my service.
We switched ISPs when we moved to Texas, and the only complaint is that it took 2 weeks after we moved here to get hooked up. Other than that, the installer did a nice job of putting in the required hardware and so far we are happy with the service.