The WiFi has an extremely weak signal in my home even in rooms directly surrounding the router. The cable is too expensive for the package to not include premium channels. The interface seems behind the times of other cable services as well, particularly for searching On Demand content.
Currently my service is not working. It took me over 20 minutes to get a rep on the phone only to need to be transferred for another 25 minutes. Hopefully hand service call will be better.