For new service, they could be a bit cheaper to stay competitive and my bill is 30-34$ more than my Previous directv. The internet, my kids and I hate it and if you’re not close to the modem, it’s hard to get a service
Once you get someone on the line, they are very helpful. I had to wait an hour one time before someone answering. Another time was over thirty minutes. Another time was up to an hour and I finally hung up.