Took hours of calls to clear up my first bill that was over $1, 000. One customer reps said I should just pay it and I would get a credit later. Really? They need to get their act together. Sadly they are the only provider in my area. I would change in a heartbeat if I could.
I lose internet connectivity 2-3 times a day, every day. As I am working from home, this is very inconvenient. Can you please tell me what you can do to help me avoid this issue in the future? Regards, Derek Sharp
