The representative that installed my service was very professional. He stopped to explain the equipment functionality so that I knew how to use the system. I have a camera doorbell and I wish the video loaded quicker. I have that same feedback from 5 years ago. Oh well.....
Vivint's customer service is great and their willingness to help me at anytime by going above and beyond is what has made this service impeccable. I would definitely recommend Vivint!