The service is fine and they do their job. However the door lock will not lock from the app or the keypad, only manually from the inside. When I asked customer service for help they basically gave me instructions to take the whole thing apart and re-install it. I am not a tech and I pay for a service that works...
Good customer service. My only dissatisfier was that the technician put the control box in the middle of a main wall. Not attractive. It should have been put in a more non central location. I’ve had to cover the box with a picture.
Definitely recommend!
