Good customer service. My only dissatisfier was that the technician put the control box in the middle of a main wall. Not attractive. It should have been put in a more non central location. I’ve had to cover the box with a picture.
The representative that installed my service was very professional. He stopped to explain the equipment functionality so that I knew how to use the system. I have a camera doorbell and I wish the video loaded quicker. I have that same feedback from 5 years ago. Oh well.....
We love the technology that Vivant uses, and love that when we buy their equipment we own it. Most companies just let you rent their equipment.