The service is fine and they do their job. However the door lock will not lock from the app or the keypad, only manually from the inside. When I asked customer service for help they basically gave me instructions to take the whole thing apart and re-install it. I am not a tech and I pay for a service that works...
Vivint's customer service is exceptional and I have been recommending them to all of my friends and family
Tech was lazy. Had trouble connecting to WiFi. intermittently still gets disconnected. But the product performs its duties
