Vivint's customer service is exceptional and I have been recommending them to all of my friends and family
Good customer service. My only dissatisfier was that the technician put the control box in the middle of a main wall. Not attractive. It should have been put in a more non central location. I’ve had to cover the box with a picture.
The representative that installed my service was very professional. He stopped to explain the equipment functionality so that I knew how to use the system. I have a camera doorbell and I wish the video loaded quicker. I have that same feedback from 5 years ago. Oh well.....
