All of the information I was provide and sold on in my decision to go with DirectTV was false. I have spent hours on the phone with DirectTV learning more about the "offering" I was sold and every call the news gets worse and worse. One of the biggest mistakes I've made was utilizing My Utilities and DirectTV.
Direct Tv is charging me 172 for my first bill when i only signed up for the 103 dollar promotion! Then, they charged me for a cable box when i was told all DVR boxes would be free. That definatley wasn't the case. I've called them several times because of the inconsistency billing. At first the bill in the mail was 184 and then another came that showed 139 and the final one is 172. After calling numerous times on numerous occasions, the first represwntaive said my bill will be 139 and the second one said 165. Nothing has been right with this company. I am looking into another company buying me out of this contract. I only did this because Lisette guaranteed the promotion price. On top ofthat, I have yet to receive the $100 gift card.
It was raining when the service man hooked up the wiring outside. he came back the next day to retrieve his drill, the next day i went outside the facing on my mobile home was torn away and bent. I'm not too happy about this. other than that i find the controller clumsy. service was good and fast. i'm happy with the channel selections.
