All of the information I was provide and sold on in my decision to go with DirectTV was false. I have spent hours on the phone with DirectTV learning more about the "offering" I was sold and every call the news gets worse and worse. One of the biggest mistakes I've made was utilizing My Utilities and DirectTV.
They are very helpful.
Installer wasted three whole days of mine and didn't finally get here to complete install until 7:15 pm. He did not provide a channel guide. I'm lost. There is NO voice remote like I was "sold". I did not get the football package I insisted upon when I ordered. I cannot find favorite channels like "Science Channel", "PBS", and others. I really don't know what I've gotten myself into; but I promise I'll keep shopping around until I find it. Bob Raney
