Customer service was great and technicians were very thorough and professional.
Too many conflicting deals and too many dealers. ADT doesn't want to take responsibility for anything. So how am I to trust this company?
ADT's service person was knowledgeable and efficient. Large order, he had to come back to finish. Checked in with me, long distance, when finished. Service center is great about checking in when a question arises. I don't go for a lot of bells and whistles, easy to understand and operate.
The Rep JP was amazingly knowledgeable and provided me options for my family as if it were for his own family's protection.
