I have had service for only a month and it only worked the first day. I have called the customer service and have been automated to the the app and to the chats. I have called for a technician 3 times and get the run around trouble shooting each time doing the same thing. Would not recommend.
It has been two weeks since I have had service. Service guys said he would be back the next day to bury the wire that leads out into the street and 1.5 houses. Called three times. Promised it would be done by today. Still not done. Not starting out on the right foot
WHEN A REPAIRMAN NEEDED TO COME OUT, THE TIME GIVEN WAS NOT 10-12 OR 3-5, OR SOMETHING JUST AS REASONABLE, BUT 8 AM TO 5 PM AND THEN IT WAS 6:30 OR LATER WHEN HE FINALLY SHOWED. A SECOND CALL WAS NEEDED WHEN THE CONTROL BOX WAS OUT OF SERVICE, CALLED YOU ON FRIDAY AND WAITED UNTIL SUNDAY PM BEFORE ANYONE ARRIVED.