Poor installation and internet that did not work in areas of our house. When we tried to terminate service after just one week, customer service communicated that they could not terminate until the first billing cycle concluded. Terrible experience and not good business practice for a company to refuse to terminate services when a customer requests it due to poor service!
Frontier's service techs and customer service is fantastic!
It has been two weeks since I have had service. Service guys said he would be back the next day to bury the wire that leads out into the street and 1.5 houses. Called three times. Promised it would be done by today. Still not done. Not starting out on the right foot
When installing internet in our house we were told by you that they would test all the rooms for the best location and that it will cover the house. Well they put it in the very front room and I have no signal strength in our bedroom. I have called technical support and they said so sorry call customer service so no I’m not happy
