The service is great. But, the wait for installs and repairs can be lengthy. We grabbed the repairman's contact info. He was able to push an appointment up. We have been at the new place for almost a month and they still have not come out to bury the new lines that they installed, even after follow up phone calls. Bottom line: The service itself is great for the cable and internet. But, long wait for appointments.
Loving the service so far
I have had service for only a month and it only worked the first day. I have called the customer service and have been automated to the the app and to the chats. I have called for a technician 3 times and get the run around trouble shooting each time doing the same thing. Would not recommend.