They never explained reasoning for not coming when we had a new service appointment scheduled. They also had completely incorrect billing, name information etc. and couldn’t give any indication to WHAT my account was and the information. Extremely disappointing service
Our installation tech was fantastic!!! He helped me set the app up on my phone and showed me how to navigate everything. He was professional, kind, personable and polite. He made me a happy customer, and I hadn't even tried out the internet yet! I remain very impressed.
