It has been two weeks since I have had service. Service guys said he would be back the next day to bury the wire that leads out into the street and 1.5 houses. Called three times. Promised it would be done by today. Still not done. Not starting out on the right foot
The service is great. But, the wait for installs and repairs can be lengthy. We grabbed the repairman's contact info. He was able to push an appointment up. We have been at the new place for almost a month and they still have not come out to bury the new lines that they installed, even after follow up phone calls. Bottom line: The service itself is great for the cable and internet. But, long wait for appointments.