Sometimes when I turn on the TV and STB at the same time using the remote, the TV says no input or no connection - something like that. I have to turn off both devices, wait about 30 seconds, and then turn them both back on. Sometimes this has to be repeated before I get a picture on the TV.
They delivered on time and the install was easy. However, the internet cuts out if there is so much as a breeze. We CONSTANTLY lose connection. Ah well.
Service has been fine. No difficulties have been encountered to date.