WHEN A REPAIRMAN NEEDED TO COME OUT, THE TIME GIVEN WAS NOT 10-12 OR 3-5, OR SOMETHING JUST AS REASONABLE, BUT 8 AM TO 5 PM AND THEN IT WAS 6:30 OR LATER WHEN HE FINALLY SHOWED. A SECOND CALL WAS NEEDED WHEN THE CONTROL BOX WAS OUT OF SERVICE, CALLED YOU ON FRIDAY AND WAITED UNTIL SUNDAY PM BEFORE ANYONE ARRIVED.
Took hours of calls to clear up my first bill that was over $1, 000. One customer reps said I should just pay it and I would get a credit later. Really? They need to get their act together. Sadly they are the only provider in my area. I would change in a heartbeat if I could.
