Bill is above what i was qouted and in fact double. Also every time the wind blows or it rains it goes out (no reimbursement & poor customer service). I wasn't given a channel list & i have never used this service before. Tried to cancel immediately but was told im obligated for a year or it would go on my credit report although they never told me this in the beginning.
Our installation tech was fantastic!!! He helped me set the app up on my phone and showed me how to navigate everything. He was professional, kind, personable and polite. He made me a happy customer, and I hadn't even tried out the internet yet! I remain very impressed.
When appointment was made to install service it was never actually made. They said they were supposed to show up to install but no one ever came. Upon calling they said that an appointment was never made even though we got an email confirmation. They made an new appointment over a week after original appointment was made. Apologized but didn’t seem to care much about their mistake. Then about 3 days later after install our internet wasn’t working for two days until we called and the issue was resolved. We had to buy a google WiFi system and now get great coverage throughout whole house.
