Vivint's installation and customer service was Great! I would recommend them to anyone!
The representative that installed my service was very professional. He stopped to explain the equipment functionality so that I knew how to use the system. I have a camera doorbell and I wish the video loaded quicker. I have that same feedback from 5 years ago. Oh well.....
I appreciate Vivint services so far but Customer needs to be vigilant as well. Their Finance and Customer service was really Customer focused and quick responsive.