We have been with Directv for years and we have not had any major problems that were not quickly addressed and corrected. Would recommend.
Took 4 days to get my service established. Lots of red tape and no empowerment to resolve issues in the customer service department. Spent nearly 12 hours on hold. Actual tv service is okay.
You could not install because you could not get a line of site or make any other arrangement. And, you keep bothering me. So my experience has not been a good one.