I was oversold when I acquired ADT services. The glass cracking devices cost me almost $1500. Their price to me was significantly higher than published ads and mailers. The glass cracking devices sound the alarm if you sneez and/or drop the soap in the shower. I may recommend them but not to my friends.
Our technician was great. Explained everything and did extra installations very professionally and cheerfully.
The app doesn't work 1/4 of the time and when it does it takes forever to connect to my security system.
The tech who came out to install it was extremely knowledgeable and made sure I knew how to use the system properly before I left. He was great to deal with, and the whole experience was very positive!