SO far so good
The field tech did a very great job training a new hire in addition to covering every step with me. New hire will do very well on his own. Both were very friendly and knowledgeable. I would recommend ADT to family and friends.
The tech who came out to install it was extremely knowledgeable and made sure I knew how to use the system properly before I left. He was great to deal with, and the whole experience was very positive!