The tech who came out to install it was extremely knowledgeable and made sure I knew how to use the system properly before I left. He was great to deal with, and the whole experience was very positive!
The only thing I did not like was they had the volume up all the way and my dog freaked out. Also I had to figure it out myself. No booklet and I had to call the support became they had the exit set at 60 seconds which is too long so they put it to 45 seconds. The installers should check with the customer to see what they prefer instead of just assuming.
I always feel secure with ADT. I’ve used the service since 2009.
