They were ok. Nothing they could do but apologize. For not being able to remedy the issues.
It's good service and easy to use
Time Warner has a non-compete with other large cable internet providers in order to not have to worry too much about customer review, keeping prices low, nor providing great service. The only reason the speeds jumped up recently was due to Google coming to town and providing the only decent competition to date. Meh out of 5.
