Order placement was easy. I picked up my equipment and was excited to get home and complete the setup. After troubleshooting my connection a technician was scheduled to come investigate. The technician found no cable had ever been run to the house. The house never had cable service!! Why isn't this disclosed during the sales process? Spectrum was responsive in installing a cable line but it caused an avoidable delay of 1 week before I was online.
Very fast internet, great to have since stuck studying at home
It's been 2 months and still not received a bill. Plus having issues with internet.
I was told my modem and router didn’t meet specifications and was made to rent their equipment. Since installation, I’ve had consistent slowdowns in streaming playback. Using speed test applications, I’ve seen only 80Mbps numerous times when my plan calls for 200. It is frustrating.
